Bundle of Joy: Empowering Young Minds for the 2025–2026 School Year
Bundle of Joy: Empowering Young Minds for the 2025–2026 School Year At Fenestra Virtual Solutions, we are committed to giving back to the community by supporting
Be yourself to free yourself
Young, vibrant, talented, skilled, and competitive. We hone the skills of the youth to start learning responsibility and accountability with you and your team. Our aspiration is to ascend to the zenith of our field, consistently exceeding expectations through the delivery of top-tier services tailored to your specific needs.
OUR PARTNERS
OUR SERVICES
Administrative Office Support
Our agents possess extensive expertise in diverse areas, including real estate rentals, property management, medical billing, freight processing, and document filing.
Technical Support
Our agents possess a high level of expertise in proficiently identifying, thoroughly investigating, and effectively resolving issues related to computer software and hardware. Additionally, they excel in tasks such as configuring VOIP phones, diagnosing printer malfunctions, and troubleshooting network intricacies.
Customer Service Support
We specialize in providing adept handling of email, chat, and phone support services tailored for a range of industries, including
e-commerce businesses, real estate, medical and insurance sectors, as well as proficient inbound order processing solutions.
Content writing
We are equipped with a team of professional writers who are adept at crafting engaging blogs, articles, and product descriptions tailored to your specific needs.
OUR LEADERS
We work with the best and make possibilities
Jean Delima
CEO
John Delima
CTO
Ronnie Intong
Team Manager
Riciel Asingua
Team Leader
Maria Isabel Biagan
Team Leader
Jay Marlon Guape
Team Leader
Artemio Agustin Jr.
Team Leader
Maricris Malbasias
Team Leader
Dejee Tubo
Team Leader
Jio Christian Centino
Team Leader
Ronielo Calvo
Senior IT
Rosel Payod
HR
Sarah Sillacay
HR
Rahlyn Maraveles
Talent Acquisition
Aiza Erejer
Accounting & Payroll Officer
Our Mission
At Fenestra Virtual Solutions, our mission is to empower rural communities by creating sustainable employment opportunities
through world-class outsourcing services. We bridge the gap between global
businesses and untapped local talent—delivering reliable, high-quality solutions while uplifting lives, one job at a time
Our Vision
To become a leading force in the global BPO industry by transforming rural communities into hubs of opportunity, innovation, and professional growth—proving that world-class talent exists beyond city borders.
OUR CORE VALUES
Excellence
Pursuing excellence, we transcend traditional boundaries. Fenestra ensures adaptable, innovative, and high-quality outcomes. We extend equal support to all clients, fostering connections. By investing in our team, we stand strong against top outsourcing firms, striving for superiority. Our global vision seeks to disseminate information and enhance convenience universally.
Passion
Guided by passion, we nurture our employees and clients alike. We achieve tasks swiftly and accurately, deriving satisfaction from accomplished results while maintaining humility. Together, we harness collective strength to achieve remarkable heights.
Integrity
Rooted in integrity, we cultivate trust through responsible actions and genuine relationships. We provide precise assessments and prompt feedback, addressing client concerns with honesty and immediacy.
OUR BLOGS
First Culmination of Beacon of Hope’s First Batch Young Learners
Celebrating the 1st Culmination of Beacon of Hope’s First Batch of Young Learners – S.Y. 2024-2025. A heartfelt thank you to our dedicated
ENCOURAGING WELLNESS AND TEAM BUILDING through OUTDOOR ACTIVITIES
Like all other BPO industries, we believe that the team is stronger when they work together, as the saying goes “two heads are better
FASHION SENSIBILITY
You will have to realize the value of what you have and why you have it.
OUTREACH PROGRAM WITH CHILDREN IN HONAN ELEMENTARY SCHOOL
“Work for a Cause, not for Applause” “Live Life to Express not to Impress”
WHY FENESTRA?
Fenestra stands for unwavering integrity and excellence, driving us to deliver with passion and precision. Choose Fenestra for a partner dedicated to your success.
OUR SERVICES
- Administrative & Office Support
- Technical Support
- Content Writing
- Customer Service Support
CONTACT INFORMATION
- US +1 201 268 5975
- PH +63 917 598 3436
- jnet013
- trailblazer@fenestra.ph
- Isabel Office - Purok 1 Tubod, Isabel, Leyte
- Ormoc City Office - 737-Doña Feliza Subdivision, Mejia, Ormoc City